Frequently asked questions
What is it that makes the Clike Bike better than regular E-bikes?
What is the Koala Clicker?
Our patented Koala Clicker is a mounting tool specially designed to be clicked onto the Clike frame tubes. This makes it easy to click on and change accessories. Due to its strength, the Koala Clicker is resistant to various weather conditions.
Where are the Clike Bikes produced?
Our head office is located just outside of Rotterdam, where the Clike also originated. Our bicycles are also assembled here. We are proud that the Clike is not only designed in the Netherlands, but is also made in the Netherlands.
Can I get my Clike Bike in a different color?
For now, we offer the Clike in one color combination: black and red. This may change in the future! Our Flexi bicycles, on the other hand, are for sale in (color) and (color).
If I want an accessory that is not featured yet, is there some way to get it made?
Here at Clike we are constantly developing new and unique accessories. Are you looking for an accessory that we have not made yet? No worries! Share your idea here and we will contact you shortly.
What is the Flexi Bike?
Our Flexi model is, just like the Clike, a compact electric bike, but in a lower price range. This way everyone can enjoy the concept regardless of their level of income.
How will my bike or accessory ship?
We deliver your brand new Clike personally to your home with our service in the Netherlands or Belgium. The accessories are sent by post. They are safely packed in a cardboard box with the necessary protective material. PostNL is our shipping partner in the Netherlands.
Can I come pick up my bike or accessory?
Unfortunately, that is not possible, but we are happy to offer you the service to deliver your order to the address you specified.
Can you ship internationally?
What payment methods are available?
Can I return an ordered product if I am not satisfied?
If you have ordered via the website, you have the EU-legally established right of withdrawal. So you have the right to return a purchased product within 14 days. For more information about our return policy, click here.
How and to what extent do you guarantee my privacy?